Andrea Zúñiga

Andrea Zúñiga is a seasoned management consultant specializing in customer experience innovation strategy with extensive experience at Publicis Sapient since June 2021. Prior to this role, Andrea served as a founding member and brand strategy advisor at Zooz Bikes, where expertise in brand experience and scalable business models was utilized. Experience at Fjord, part of Accenture Song, involved supporting multidisciplinary teams on CX innovation projects for Fortune 500 clients. Earlier roles included design innovation consulting at INSITUM, global design leadership at SC Johnson for the Ziploc brand, and teaching innovation methodologies as an adjunct co-instructor at Illinois Institute of Technology. Andrea holds a Masters of Design in Innovation and User-centered Design, an MBA in Innovation, and a Bachelor of Architecture with a specialization in Landscape Architecture, complemented by an exchange program in Spain.