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Mary Anne Y.

Customer Service Representative at Puffy

Mary Anne Y. has a diverse work experience spanning different industries. Mary Anne'smost recent position was as a Customer Service Representative at Puffy, where they handled calls, emails, and chats, processed sales and orders, and liaised between manufacturing facilities.

Prior to that, Mary Anne worked as a Front Desk Receptionist at Beauty Utopia, where they managed appointments, checked clients in and out, and provided information on services.

Mary Anne also gained experience as a Network Optimization Specialist at HONK Technologies, where they arranged roadside assistance, resolved escalated calls, and managed a chat team.

Mary Anne has also worked as a Front Desk Manager at Mr. Stitch Embroidery, where they coordinated embroidery jobs, communicated with clients, and managed inventory.

Earlier in their career, they worked as a Customer Service Representative at Bank of America, handling high call volumes and ensuring customer account security.

Mary Anne'sfirst job was as a Production Assistant at Steadfast Printing, where they performed screen printing and quality control tasks.

Mary Anne Y. attended Pasadena City College from 2006 to 2010, where they studied Graphic Communications. Currently, from 2021 to 2025, they are pursuing a degree in Computer and Information Sciences and Support Services at Glendale Community College.

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