Jesse Kumm

Jesse Kumm is an experienced professional in technical support and management, currently serving as Sr. Manager of Technical Support at Punchh since May 2022, focusing on loyalty strategies for over 275 brands. Prior to this role, Jesse worked at Salesforce as an Enterprise Technical Support Manager for Tableau, where responsibilities included configuring software integrations and providing solutions to enhance user experience. Jesse’s extensive tenure at Tableau Software spanned from 2013 to 2020, progressing through various technical support roles to managerial positions. Earlier experience includes management positions at Tully's Coffee and analytical roles at the University of Phoenix, where Jesse facilitated online group studies and conducted marketing research. Jesse holds an MAOM in Human Resource Management from the University of Phoenix and a BSIS in Business Information Systems from DeVry University.