Joe L.

Joe L. is a seasoned Senior Product Manager at Punchh since June 2022, where responsibility includes overseeing Marketing Automation tools and scalability for leading restaurant enterprises. Previously, as a Product Manager at Keap from January 2018 to April 2022, Joe L. led a team in developing a lead capture product, achieving a successful MVP launch. Joe L. also influenced a 30% reduction in churn while managing the largest customer base in the product lineup and directed customer success efforts to refine service offerings. Joe L.'s early career included roles at Infusionsoft, providing consulting for small businesses, and at Sterling Group United as an Investment Advisor, focusing on client-centric financial planning. Educational background includes studies at the University of Phoenix and Scottsdale Community College.