Natalia Balduzzi

Natalia Balduzzi is currently working at Punto Rojo as the Service Squad Lead, Client Experience Director, and Head of CX. Prior to this, Natalia worked at Martinez de Alzaga S.A. as the Sub Gerente de Operaciones. Their extensive experience includes roles at DIRECTV Latin America such as Gerente de Customer Care, Jefe de Operaciones de Fidelización y Retención, Coordinadora de Operaciones de Cobranzas, and Team Leader de Operaciones de Fidelización. Natalia holds an MBA in Management Empresarial from Universidad Torcuato Di Tella and a degree in Administración y Dirección de Empresas from Universidad de Ciencias Empresariales y Sociales.