Andrew Thiermann

Andrew Thiermann has a diverse work experience spanning various roles and industries. Andrew is currently working as the Vice President of Revenue Operations at Purchasing Platform, Inc. since April 2023. Prior to that, Andrew worked at TIBCO as the Senior Manager of Customer Success Architects, Predict from May 2021 to January 2023.

From June 2019 to December 2020, Andrew was the Director of Customer Success at Aclaimant. During their time there, they successfully grew the team, implemented various Customer Success initiatives, and improved delivery time through an implementation methodology.

Before joining Aclaimant, Andrew worked at Catalytic, Inc. for over three years as the Director of Customer Success. In this role, they built a Customer Success organization from scratch, transformed the team's methodology to support the company's shift from SMB to Enterprise, and implemented a set methodology focused on customer goals and growth potential.

Prior to Catalytic, Inc., Andrew held multiple roles at Fieldglass from 2004 to 2016. Andrew started as a Client Support Specialist and eventually became a Global Account Manager, Operations Consultant, Command Center Consultant, and Implementation Consultant. In these positions, they managed strategic goals for critical clients, consulted and managed a portfolio of clients, served as an application SME, and managed the implementation of new clients.

Earlier in their career, Andrew worked at OECD - OCDE as the Communication and IT Coordinator, where they managed sponsors for an international event and created and managed various websites. Andrew also worked as a Communication and Web Consultant and Communication and Web Event Technician at the Embassy of the United States and OECD - OCDE, respectively.

Overall, Andrew Thiermann has a strong background in customer success, revenue operations, and project management, with experience in building and scaling teams, implementing methodologies, and achieving successful outcomes for clients.

Andrew Thiermann attended the University of Central Lancashire from 1999 to 2002, where they earned a Bachelor of Arts (BA) degree in Public Relations.