James Done

James Done has a comprehensive work history in customer service roles. James began their career at River Island in 2014 as a Sales Assistant, where they quickly advanced to a Level 2 supervisor. During their time there, James gained leadership skills, including team management and conflict resolution, and provided training and development to their colleagues. In 2016, they joined Hollister Co. as a Brand Representative Lead, where their responsibilities included merchandising, training new associates, and providing exceptional customer service. James worked at Hollister Co. until December 2021. From 2020 to 2022, they worked as a self-employed Hairstylist at Absolute Hair Urmston, successfully managing their own schedule, marketing their services, and delivering professional customer-facing experiences. Currently, James is working as a Support Team Lead at Pure Pet Food.

James Done completed their education at Trafford College from 2015 to 2017. During this time, they earned a BTEC Level 3 Extended Diploma in Business. Prior to attending college, they studied at Urmston Grammar School from 2009 to 2015, where they obtained their GCSE. Additionally, James has obtained certifications as a Certified Dixa Admin and a Certified Dixa Agent from the institution Dixa in January 2023.