Qasim Muhammad

Qasim Muhammad is a ServiceNow Technical Product Owner at FedEx, where responsibilities include leading the design of scalable ServiceNow solutions that align with company requirements and platform capabilities. Previously, Qasim served as a Sr ServiceNow Analyst at General Motors, overseeing the implementation and onboarding of SAP ERP applications to ServiceNow for over 4,000 end users across more than eight product teams. Qasim also worked as a ServiceNow Developer at Deloitte, focusing on customizing workflows and management processes within an agile development environment. Qasim holds a Bachelor of Arts in Information Technology from York University and a High School Diploma from Mississauga Secondary School.