Shifa Quddus is a QA Analyst currently working at Pursue Today and GoCustomer since July 2024. Previously served as the Head of Quality Assurance at Healthwire from May 2020 to June 2024, where Shifa led the development of the QA team and aligned strategies with the company's objectives, while also functioning as the POD Lead for the B2C Patient Referral POD. Earlier experience includes serving as a Senior SQA Engineer and SQA Engineer, where responsibilities spanned team leadership, mentorship, and executing quality assurance processes in agile environments. Shifa began the career as a Quality Assurance Officer at Hostings House, ensuring the quality of email marketing software. Educational credentials include a Bachelor's degree in Information Technology from the University of the Punjab, obtained between 2014 and 2018.