Saumya Gupta is a seasoned professional with extensive experience in digital transformation and solutions architecture within the banking and financial services sector. Currently serving as a Principal Solutions Architect at PwC India since August 2024, Saumya specializes in enabling Salesforce CRM for the BFSI, Payments, and Fintech sectors, focusing on lending and collections solutions. Prior roles include Chief Digital Journey Owner at HDFC Bank, where digitization of Novopay Solutions was spearheaded, and Senior Digital Journey Owner at IDFC FIRST Bank, responsible for managing loan journeys. Saumya also has a background in collection strategy and digitization at SMFG India Credit, along with internship experiences that contributed to various CSR and public health initiatives. Educational credentials include an MBA from the Institute of Rural Management Anand and a Bachelor's degree in Media Studies from the Symbiosis Centre for Media & Communication.