Shelley Norton is a seasoned marketing professional with extensive experience leading brand and communication strategies across various sectors. Currently, Norton serves as Director and Head of Brand & CX at PwC Australia since January 2016, also holding the position of Director, Head of Brand and Director, Head of Brand & Strategic Marketing. Concurrently, Norton is a member of the Board Advisory Committee for Revenue & Brand at the Heart Foundation and serves as a Board Member for The Footpath Library. Previously, Norton held the role of Marketing Director at The Pittwater House Schools Ltd., where significant brand revitalization and growth were achieved. Norton's early career includes various leadership positions at The Institute of Chartered Accountants in Australia, focusing on brand management and communication strategies. Norton's background also includes marketing roles at American Skiing Company and managerial positions in outdoor adventure businesses. Academic credentials include a Bachelor of Commerce in Marketing from the University of Wollongong and a Graduate Certificate in Brand Management from the Melbourne Business School.