Courtney DeGroot is an experienced professional in customer success and engagement, currently serving as an Engagement Manager at Pypestream since October 2024. Prior to this role, Courtney held a position as a Customer Success Specialist at NCM Associates from July 2023 to October 2024. Courtney's previous experience includes various roles at XSELL Technologies from October 2017 to April 2023, where responsibilities ranged from Customer Service Center Manager to Customer Success Manager, demonstrating a strong capability in team management, training program development, and data-driven product insights. Courtney holds a Bachelor of Science degree in Marketing from the University of Illinois Chicago, completed in May 2021.
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