Donna Howell

Donna Howell is an accomplished professional with extensive experience in customer success, operational leadership, and strategic management within the banking and financial services sectors. Currently serving as the Senior Director of Customer Success at Q2 since March 2022, Howell previously held positions such as Chief Operating Officer at The Farmers Bank and Chief Revenue and Customer Experience Officer at First Financial Bank NA. Prior roles include leadership in customer engagement and program management at Q2ebanking, Wyndham Exchange and Rentals, and various senior positions with German American, Old National Bank, and Integra Bank, focusing on customer experience, treasury management, and strategic client service initiatives. Donna Howell holds a Bachelor's degree from the University of Southern Indiana and completed a Six Sigma Blackbelt course through the Purdue Manufacturing Extension Partnership.