Erin Lantz

Erin Lantz is an experienced professional in client service and business systems analysis, currently serving as a Business System Analyst and Client Success Lead at Q4 since January 2019. Prior roles include Client Service Delivery Analyst at West Corporation and Nasdaq, where responsibilities included training clients on digital applications and managing client account retention. Erin also held positions at Marketwired as a Client Care Specialist and at BMV Books as a Customer Service Supervisor, where merchandising and sales reporting were key tasks. Additional experience as a Private Tutor involved creating customized curriculums, while previous positions with the Toronto Blue Jays encompassed event activation and fan engagement. Erin holds an Honours Bachelor of Arts from Wilfrid Laurier University, a Bachelor of Education from the Ontario Institute for Studies in Education at the University of Toronto, and a diploma in Social Service Work from George Brown College.