Michelle Neisser

Michelle Neisser is an accomplished executive in customer success management with a robust background in technology and engineering. Currently serving as SVP of Customer Success at QAD since November 2025, Michelle has previously held similar leadership roles at SimSpace, IronNet, and People.ai. Over a notable career spanning several companies, including Riverbed Technology, OPNET Technologies, and Alcatel-Lucent, Michelle has demonstrated expertise in technical solutions, professional services, and engineering. Michelle's academic credentials include an MBA from the D'Amore-McKim School of Business at Northeastern University, a Master's in Computer Science from the University of Alaska Fairbanks, and a Bachelor of Arts from the University of Michigan.