Qantas
Anthony Gyenge is a seasoned professional in experience design and customer experience, currently serving as Senior Manager Experience and Service Design and Experience Design Lead at Qantas since August 2016. In this role, Anthony leads experience design initiatives for Qantas Apps and Emerging Channels, expanding to encompass Qantas Loyalty programs. Prior to Qantas, experience includes a role as Senior Customer Experience Design Consultant at Westpac, focusing on consumer banking initiatives, and multiple consultancy positions in user experience design across various sectors, including finance and automotive, for companies such as Symplicit and Toyota Australia. Educational qualifications include a Bachelor of Arts in Communications with a focus on Advertising and Media Theory from the University of Technology Sydney.
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Qantas
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Qantas Airways is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations.