Paul Baker is an experienced Business Analyst currently working as an Agile Delivery Lead at Qantas. With a robust background in the airlines and aviation industry, they have held various roles including Scrum Master at Gumtree Australia and Iteration Manager for a mobile app at Qantas. Paul has demonstrated skills in coaching, sales, customer relationship management, and contact center management throughout their career. Their previous positions also include roles at IAG and CoreLogic Australia.
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