Khalil Ahmed

Senior Customer Service Representative at Qatar Islamic Bank

Khalil Ahmed has a diverse work experience history. Khalil started their career in 2015 as a Secretary at Golden Wings and then worked as a Computer Teacher at Algwada School from 2016 to 2017. In 2017, they joined SEEDAX CO. LTD as a Secretary and HR Assistant, a role which they held until 2019. Following this, Khalil worked as an Accountant at Qatar Detergent Company W.L.L from 2019 to 2020. In 2020, they became a Customer Service Representative at Ooredoo Qatar, where they worked until September 2021. Currently, Khalil is employed as a Senior Customer Service Representative at Qatar Islamic Bank (QIB), a position they have held since March 2023. In this role, they are responsible for maintaining staff satisfaction levels, resolving customer complaints, and providing coaching or training to team members.

Khalil Ahmed attended the Academy of Engineering Science from 2011 to 2016, where they obtained their Bachelor's degree in Electrical, Electronics and Communications Engineering.

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Timeline

  • Senior Customer Service Representative

    March, 2023 - present

  • Customer Service Representative

    August, 2021