Kim Flanagan

Kim Flanagan is an experienced professional in the healthcare and insurance sectors, currently serving as the AVP of A&H Claims North America at QBE North America since September 2025. Prior roles include Assistant Claims Manager at Berkshire Hathaway Specialty Insurance, where responsibilities focused on Medical Stop Loss, and team leadership positions in diversity, equity, and inclusion as well as senior auditing roles in claims analysis at HRMP. Kim's career began in pharmacy services, with experience as a Certified Pharmacy Technician at various healthcare facilities, including Massachusetts General Hospital and Costco Wholesale. Kim holds multiple academic qualifications from Northern Essex Community College, including an Associate's degree in Business Management with a focus on Healthcare Practice, alongside certifications in Medical Insurance and Health Information Technology. Additionally, a diploma in pharmacy studies was earned from Lincoln Technical Institute-Lowell.