Marija Djordjevic

Marija Djordjevic is a seasoned professional in service delivery management, currently serving as a Senior Service Delivery Manager at Qinshift since September 2023. Previously, Marija held the position of Service Delivery Manager at Seavus from October 2017 to September 2023 and was a Team Lead at TeleTech from September 2013 to October 2017, overseeing a team of 17 Service Desk Analysts in an ITIL environment. A background in technical support as a Service Desk Analyst at Sofica Group includes first-level assistance for a Swiss client and incident management. Additional roles in textile and real estate agencies have contributed to a diverse skill set in client communication, documentation, and team coordination. Marija holds a Bachelor's degree in German and English Language Interpretation from "Ss. Cyril and Methodius" Skopje.