Benjamin Pronin is a Senior Escalation Support Engineer at Qlik, where they apply their extensive experience in technical support and troubleshooting. They previously held roles at Comcast as a Technical Lead, Morgan Stanley as a Production Support Specialist, and IHS Markit as an Associate II Software Engineer, where they managed application support and collaborated with various teams to enhance software functionality. Benjamin's early career included positions as a Help Desk Technician at Rutgers University and a Sr. Support Analyst at EmblemHealth, illustrating a strong foundation in IT support and analysis. They earned a Bachelor of Arts in Statistics from Rutgers University.
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