Jovana Puzigaca

Jovana Puzigaca is a skilled Customer Success Officer Onboarding at Qonto since November 2022, previously serving as a Customer Relations Manager. Prior experience includes working as a Customer Service Representative at Digitec Galaxus AG from October 2020 to November 2022, where responsibilities involved providing consultations on electronic products, managing customer orders, resolving complaints, and delivering after-sales support, along with additional roles in various departments. Jovana's background in education includes positions as a German Professor and Translator at the Educational Center for the German Language De Team and other institutions, training professionals in German language proficiency. Jovana holds a Master's degree and a Bachelor's degree in German Language, Literature, and Culture from the University of Belgrade.