QStory
Hayley White has a diverse background in various roles such as Executive Assistant, Founder, Personal Assistant, Entertainer, and Secretary. Hayley has experience in managing diaries, arranging travel, overseeing finances, marketing, project management, and HR duties. Hayley has worked in industries such as fitness, recruitment, environmental services, leisure, automotive, and media. Currently pursuing a Master of Business Administration at the University of Wolverhampton.
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QStory
QStory are the pioneers of Intraday Automation (IDA). We transform contact centres in ways that no-one else can. We exist to create a better everyday life for customer service professionals by helping them to work in a happier, more empowering and productive environment. Our powerful AI platform automates resource management in line with real-time customer demand and staff availability, which gives agents proactive control of their work schedule, whilst still offering customers the best possible service experience. With QStory IDA, contact centres can supercharge their existing workforce management system to enhance staff engagement, well-being and satisfaction, leading to greater retention, performance levels and results.