Marissa Byrd Greenberg

Marissa Byrd Greenberg is a skilled Customer Engagement Analyst at Qualia since February 2020, where responsibilities include creating customer-facing email programs, managing engagement metrics, and coordinating communications across multiple departments. Previous roles at Qualia involved providing technical training as a Tier 2 Subject Matter Expert and assisting clients as a Tier 1 Customer Success Specialist. Marissa also has experience in sales operations as a Sales Operations Manager at Cater2.me and has held various customer service and support positions across several industries. Marissa holds a Bachelor of Arts in Psychology from Southwestern University, earned in 2016.