Toni Shepherd

Resware Sr. Customer Support Engineer at Qualia

Toni Shepherd has extensive experience in the title and real estate industry, currently serving as a Resware Sr. Customer Support Engineer at Qualia since July 2018, focusing on supporting users to maximize productivity and success. Prior roles include VP of Miscellany, ResWare Administrator, and Title Expert at Advantage Title, LLC, where Toni specialized in process design and client assistance. Additional experience includes consulting for BITS Technology Solutions, managing operations at Performance Title LLC, and holding various positions in title management and paralegal services, notably at companies like NRT ReoExperts LLC and Wachovia. Toni holds a Paralegal Certificate from Texas Paralegal School and has completed legal studies at Central Piedmont Community College.

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