Derek Human

Sr. Customer Success Architect at Qualified

Derek Human is an experienced professional in customer success and solutions architecture, currently holding the position of Senior Customer Success Architect and Solution Architect at Qualified since June 2022. Prior experience includes serving as Salesforce Team Lead and Senior Business Analyst at Shaw Communications from March 2018 to May 2022, and working as an Implementation Specialist at Britehouse from January 2010 to November 2017. Additional roles include Principal Consultant at Oracle, Senior Consultant at Global BITS, and Project Manager at Anglo American, where Derek successfully managed significant projects, such as a Data Warehouse implementation and a new travel system. Earlier experience includes Senior Technical Consultant at EOH, Functional/Technical Consultant at Auspex Consulting, and IT Consultant at Bateman Engineering Inc. Derek holds a B.Com (Hons) in Management Accounting, IT and a B.Com in Management Accounting, IT from North-West University.

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