Grégory COUSYN

Head of Customer Care & Quality at Qualineo

Grégory COUSYN has a diverse work experience in various roles and industries. Grégory is currently working at Qualineo as the Head of Customer Care & Quality, a position they have held since October 2022. Before joining Qualineo, Gregory worked as a Consultant expert in organization and quality management at the same company from July 2021 to October 2022.

Prior to their role at Qualineo, Gregory worked at Korian, where they held several positions. From October 2020 to February 2021, they served as the Deputy Director in charge of family relations. Grégory was responsible for actively participating in the strategic and operational orientations of the establishment, as well as managing the administrative and financial aspects. From February 2018 to October 2020, Gregory was the Deputy Director of the institution, where they played an active role in the management of the team and the optimization of organizations. Grégory also served as the Deputy Director from April 2016 to February 2018, where they were involved in project management, client relations, quality management, and other related tasks.

Gregory started their career as an Infirmier Coordinateur (Nurse Coordinator) at IDEC in August 2015. Grégory also worked as a Stagiaire de Direction (Management Intern) at COLISEE in August and September 2014. In addition, Gregory has experience as an Infirmier Diplômé d'Etat (Registered Nurse) at the Ministry of Defense, where they worked in the field of physiotherapy and rehabilitation for injured soldiers and individuals with disabilities. Grégory also provided training to nursing assistants and student nurses during their time in this role.

Gregory's work experience dates back to 2012 when they worked as an Aide-soignant (Nursing Assistant) at COLISEE for a brief period.

Overall, Grégory COUSYN has developed a strong background in customer care, quality management, organization, and leadership through their various roles in different industries.

Grégory Cousyn's education history includes the following:

- From 2020 to 2021, they attended HEC Paris and obtained a Certificat international en finance d'entreprise ICCF@HEC Paris with a field of study in Finance, général.

- In 2015 and 2016, they attended OMNES Education, where they pursued a degree in M2 - Directeur des établissements de santé (sanitaires, médico-sociaux, sociaux).

- In 2014 and 2015, they also attended OMNES Education to complete their M1 - Management Social - Ecole de commerce.

- From 2010 to 2013, they studied at Ifsi Henry Dunant - Croix-Rouge and obtained a Diplôme d'Etat Infirmier.

In addition to their formal education, Grégory Cousyn has also obtained additional certifications. Grégory completed a course titled "Persuader et convaincre : 4 secrets pour une meilleure communication" offered by LinkedIn in April 2023. Grégory also holds a "Certificat de compétences Excel 2011" obtained from Vodeclic, a Skillsoft Company, although the exact date of obtaining this certification is not provided.

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