Jamal Haji currently serves as a Customer Onboarding Manager and previously worked as a Customer Success Specialist at Qualio since July 2021. Prior to this role, Jamal held positions at HubSpot and Intercom as a Customer Success Specialist and gained experience as a Marketing Assistant at ElShaped Designs, focusing on social media management and customer engagement. Earlier roles include working as a Temp Customer Advisor at New Ireland Assurance and as a Customer Service Administrator at KANECO Commercial Kitchen Specialists, demonstrating strong customer service and administrative skills. An educational background includes an Honours Degree in Marketing from Buckinghamshire New University and a Higher National Diploma in Music Management from Ballyfermot College.
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