Troy Michels

Troy Michels is the current Director of Product at Qualio. Prior to this, they served as the Chief Product Officer at Administrate from November 2015 to November 2021. In this role, they oversaw technical operations teams including the managers of implementation and technical client support. Troy was also responsible for the installation of all products and second tier customer support. Troy served as escalation point for customer operations.

Before their time at Administrate, Troy Michels worked as the Technical Advisor at Sports Education from October 2011 to November 2013. In this role, they consulted for a start-up company creating web-based software to support student athletes through tutoring, coaching and mentorship programs. Their duties included providing technical and business guidance, as well as light system administration and web programming.

From January 2007 to October 2015, Troy Michels served as the Chief Product Development Officer at Sentry Data Systems. During their time there, they were responsible for overseeing the product development process from conception to launch. Troy managed a team of product developers and analysts, and worked closely with sales and marketing to ensure successful product launches.

Prior to their time at Sentry Data Systems, Troy Michels worked as a Systems Analyst at Ontario Systems from May 2005 to January 2007. In this role, they were responsible for analyzing system requirements and developing systems specifications. Troy also implemented and tested new systems, and provided support for existing systems.

Troy Michels began their career as an Intern Economist in the Consumer Expenditures Division at the Bureau of Labor Statistics from May 2003 to August 2003. In this role, they assisted with research projects related to consumer expenditures. Troy also compiled and analyzed data, and prepared reports on findings.

Troy Michels has a Bachelor of Science in Management Systems and Economics from Taylor University. Troy is certified by LinkedIn in Artificial Intelligence Foundations: Machine Learning and Build an Ethereum Blockchain App. Troy is also certified by Administrate in Basic Building Blocks.

Troy Michels reports to Savvi Sivaraamakrishnan, VP, Product Management.