Neil Bishai

Neil Bishai is an accomplished operations manager with extensive experience in customer service and team leadership within various sectors. Currently serving as Operations Manager at Quality Compliance Systems since November 2014, Neil oversees compliance and quality improvement services for over 50,000 professionals in the Care sector. Prior to this role, Neil held positions such as Head of Service Centre at The Good Care Group Ltd, where responsibilities included team management and budget oversight, and Customer Service Delivery Manager at Liberata, focusing on delivering services to meet KPIs. Neil's earlier roles include significant contributions to the Local Government Association in both customer service management and team leadership, as well as various management positions at Ladbrokes, where operational oversight of large teams was fundamental.