Santosh Mangalapalli

Santosh Mangalapalli has a diverse work experience spanning over several years. Santosh most recently worked as an Assistant Manager at QualiZeal starting in 2022. Prior to that, they were a Cloud Support Engineer at Launch Consulting Group from 2020 to 2022.

Before that, Santosh worked at LinkedIn for a significant portion of their career. Santosh held various roles including Sr Content Analyst, Trust & Safety from 2017 to 2019, Trust & Safety Specialist from 2016 to 2017, and Mobile Applications Support from 2013 to 2016. Santosh'sresponsibilities included investigating and resolving threats against LinkedIn and its members, analyzing fraudulent activities, and troubleshooting and enhancing the LinkedIn mobile application.

Earlier in their career, Santosh worked at GlobalLogic as a Customer/Application Support Advocate for LinkedIn from 2011 to 2013. Santosh handled member queries globally and provided support on application-related issues. Santosh quickly moved up within the organization to the Restrictions queue support role.

Starting their career, Santosh was a Technical Support Expert/Resolution Expert at Dell from 2006 to 2010. Santosh troubleshooted hardware, networking, and software issues, performed Windows OS reinstallations, and managed Windows server installations and administration.

Overall, Santosh Mangalapalli has a strong background in technical and customer support roles, with a focus on cloud support, trust and safety, application support, and technical troubleshooting.

Santosh Mangalapalli completed their MCA degree in Computer Science from Lokamanya Tilak PG College, from 2002 to 2005. Additionally, they have obtained several certifications, including "Python: Working with Predictive Analytics" from LinkedIn in September 2019, "Transitioning to Product Management" from LinkedIn in August 2019, "Building a Recommendation System with Python Machine Learning & AI" from LinkedIn in February 2019, "Creating Interactive Dashboards in Tableau" from LinkedIn in February 2019, "Learning Python" from Lynda.com in February 2019, "NoSQL for SQL Professionals" from LinkedIn in February 2019, "Project Management: Iterative Methods" from LinkedIn in February 2019, "Learning Cloud Computing: Core Concepts" from LinkedIn in January 2019, "Learning Data Analytics" from LinkedIn in January 2019, and "Certified Ethical Hacker (CEH V7)" from EC-Council in December 2012. There is also a certification mentioned, "Data Sciences and Analytics: First Steps," but the specific month and year of obtaining it are not provided.