Daniel Heilbron, CCXP, is a highly experienced professional in customer experience and program management, currently serving as Senior CX XM Scientist for Asia-Pacific & Japan at Qualtrics since February 2021. Prior to this role, Daniel held significant positions at RateIt and Medallia, leading customer experience initiatives, account management for large enterprise clients, and implementing data-driven strategies for Fortune 500 companies. Daniel's expertise includes utilizing advanced analytics tools and managing high-impact software solutions, along with a successful track record in client relationship management. Earlier career experiences include management and consulting roles at EY, focusing on organizational transformation, regulatory compliance, and risk management, as well as policy advisement for the Australian Government. Daniel holds a Bachelor of Commerce from The Australian National University, specializing in Accounting and International Business.
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