MJ

MacKenzie Jones

Senior Financial Operations Analyst & Team Lead at Qualtrics

Mackenzie Jones is a Senior Financial Operations Analyst and Team Lead at Qualtrics, where responsibilities include establishing quarterly invoice goals, updating financial systems in preparation for an IPO, and implementing processes to enhance renewal rates, resulting in significant cost savings. Mackenzie also has experience as a Senior Renewal Accounts Specialist and Accounts Receivable Specialist, contributing to effective billing and collections strategies that generated substantial revenue. Prior roles include Partner Marketing Account Coordinator at BYU Athletics, overseeing sponsorship contracts, and Program Coordinator at Brigham Young University, where event planning efforts led to a considerable increase in conference registrations. Mackenzie earned a degree in Business, Experience Design and Management from Brigham Young University and has a foundational education from Brigham Young University - Idaho and Horizon High School.

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Qualtrics

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Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.