Miki Bentz

Technology Consulting Manager, CX Software Implementation at Qualtrics

Miki Bentz is a seasoned Technology Consulting Manager at Qualtrics, with expertise in Customer Experience software implementation, managing and mentoring high-performing teams, and overseeing resource allocation. Since joining Qualtrics in 2018, Miki has held various roles, including Tech Advisor Team Lead and Technical Architect, contributing to complex program execution and the establishment of structured career paths. Prior experience includes technical program management at Boeing, where Miki led the development of Java applications and migrated inventory systems, as well as an internship at Booz Allen Hamilton focused on privacy compliance. Miki holds a Bachelor of Science in Information Systems and an additional major in Japanese Studies from Carnegie Mellon University.

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Qualtrics

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Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.