Penelope Mallinckrodt

Penelope Mallinckrodt is an experienced professional with a strong background in program management and operational excellence. Currently serving as a Principal Program Manager at Qualtrics since October 2019, Penelope previously held various roles at Enlighten Operational Excellence from January 2005 to October 2019, including Business Manager (USA) and Senior Consultant. In these positions, Penelope demonstrated expertise in implementing systems for business expansion, developing strategic plans with leadership teams, and driving change management initiatives. Penelope's educational qualifications include a Master of Business Administration in Change Management from the University of Michigan and a Bachelor of Commerce and Arts in Organisational Behaviour from The University of Western Australia.