Michelle Furesz

Michelle Furesz is a seasoned Sr. Technical Project Manager at Qualys since August 2020, overseeing key projects for Enterprise and Strategic Account customer engagements and managing customer escalations related to product defects and critical feature requests. Previously, Michelle held roles within Qualys such as Technical Account Manager and Team Lead, where exceptional leadership and a customer-centric approach were demonstrated, resulting in both promotion and significant revenue growth. Prior experience includes serving as a Global Customer Success Manager at Lenovo, where responsibilities included ensuring effortless customer interactions and problem-solving post-sale, and various roles at SolarWinds MSP that focused on customer success, account management, and technical sales. Michelle holds a Bachelor of Science in Chemistry from North Carolina State University.