Lance-Ashley Joseph

Lance-Ashley Joseph is currently serving as a Customer Service Team Lead at Quantanite since August 2023 and has been the Director at Shiloh Electrical since July 2021, overseeing daily operations. Previous experience includes roles such as Expeditor at Imperial from February 2023 to July 2023 and Back Office Supervisor for Written Correspondence at Cell C from May 2013 to September 2020, where responsibilities included managing customer escalations and supervising teams. Prior positions involve serving as a Team Leader at Merchants, managing a team of 10-12 agents, and undertaking various roles at Cell C, including Escalation Specialist, Campaign Staff, and CSR. Lance-Ashley holds a Short Course in I-SET Robotics Components and Pedagogy from the University of South Africa, completed in August 2021, and is currently pursuing another Short Course in Human Resourcing.