Jennifer Higgins - Cpc

Jennifer Higgins is an accomplished professional with extensive experience in customer success and account management. Currently serving as an Account Manager at Quantum Metric since June 2022, Jennifer previously excelled as a Customer Success Manager at Mediafly and held various roles at CareerBuilder, including Customer Success Trainer and Customer Success Specialist. Jennifer co-created and implemented comprehensive training programs for new hires and tenured Customer Success Managers, fostering client engagement and optimizing product utilization. Education includes a Bachelor’s degree in Graphic Communications from Illinois State University. Additional roles include community management, sales, and a brief internship in a political campaign.