Ravneet Kaur

Ravneet Kaur is a highly experienced professional in customer experience and success management, currently serving as Customer Experience Manager and Customer Success Lead at Quark Software Inc. since October 2020. Prior to this role, Ravneet worked at IIHT Technologies as Customer Success Manager and Solution Architect, managing enterprise accounts in Learning Management System software. From July 2014 to April 2019, Ravneet held the position of Customer Success Manager at QuestionPro, overseeing over 60 accounts in the SaaS sector and engaging in pre-sales activities and project coordination. Earlier in the career, Ravneet was a Technical Support Engineer, efficiently managing customer service requests. Ravneet holds a Master of Science in Computer Science from Savitribai Phule Pune University and a Bachelor of Science in Computer Science from Fergusson College, along with various technical training certifications.