Emily Ascroft

Head of Marketplace Servicing at Quartermaster Inc.

Emily Ascroft has a diverse work experience spanning various roles and industries. Emily started their career as a Relationship Coordinator at The Allied Network in 2009 and then moved on to work as an Assistant General Manager at GoodLife Fitness in 2010. In the same year, they also worked as a Women's Studies Graduate Office Assistant at York University.

In 2012, Emily joined Metroland Media Group as a Member Experience Representative before being promoted to the role of National Account Coordinator in 2014. In this position, they coordinated advertising campaigns for CPG companies, provided digital solutions to clients, and created customized reports.

In 2015, Emily transitioned to Flipp, where they held multiple roles. Emily started as a Project Coordinator, responsible for ensuring the successful delivery of retailer flyer projects. Emily then became a Project Lead, managing a team of coordinators and onboarding retailers onto the Flipp Platform. In 2017, they were promoted to Manager, Operations, where they managed two teams dedicated to continuous improvement and drove progress for key retailer accounts.

In 2019, Emily joined Strategic Partners as a Client Services Operations Manager, where they managed two teams responsible for driving client sales and service.

In 2020, Emily took on the role of City Operations Manager at RenoRun, where they managed frontline operations and logistics for the city of Toronto, leading a team of 25 staff and ensuring KPIs and revenue goals were met.

Currently, Emily is working at Quartermaster Inc. as the Head of Marketplace Servicing, responsible for overseeing marketplace operations and ensuring superior service for customers.

Throughout their career, Emily has demonstrated their ability to manage teams, drive performance, and implement process improvements. Emily has a strong background in operations, client services, and project management.

Emily Ascroft has a degree in Foundations of Project Management from the University of Toronto. Emily also holds a Bachelor of Arts (B.A.) in Social Sciences from the University of Waterloo. Additionally, they have a Master of Arts in Counselling Psychology from Yorkville University. No specific start or end years are mentioned for any of their education experiences.

Links

Previous companies

York University logo
Flipp logo

Timeline

  • Head of Marketplace Servicing

    October, 2021 - present

  • Marketplace Operations Manager

    November, 2020

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