Jonathan Melendez

Jonathan Melendez is a skilled NOC Support Technician at Quasar Data Center, specializing in monitoring Windows Servers for performance and stability in an MSP environment, while administering user accounts and Group Policy in Active Directory. Previously, Jonathan held roles as a Computer Hardware/Software Support Analyst at Houston Community College, where responsibilities included installing, modifying, troubleshooting, and maintaining personal computer hardware and software, and as a Help Desk Support Analyst at Titan Technologies, addressing service requests and troubleshooting system problems. Jonathan holds a Bachelor of Applied Arts & Science in Computer and Information Systems Security/Information Assurance from the University of Houston-Victoria, along with an Associate of Arts and Sciences in the same field from Houston Community College.