Hector Ramirez

Hector Ramirez is an experienced Information Technology Instructor currently at Queens Library, providing hands-on training in Microsoft Office and essential digital skills to a diverse learner base since February 2012. Prior roles include Engagement Manager and Systems Support Project Manager at Medix Technology, where Hector built strong client relationships and managed cross-functional teams. Additional management experience features Project Manager at Comfort Adult Day Care Center, overseeing the Food Program, and Health Information Manager at Dynasty Medical Care, focused on operational efficiency and regulatory compliance. Earlier career highlights include Systems Auditor and Quality Management Lead at Consultorias Nacionales, implementing ISO 9001 standards. Hector holds a Bachelor's degree in Information Systems Management from Universidad Nacional de Colombia, along with additional certifications from Columbia University.