FI

Francis J Grillo III

Collections Manager at Quench

Francis J Grillo III has a diverse work experience in two different companies. In 2010, they worked for Sears Holdings Corporation as a Loss Prevention associate. Francis J'sresponsibilities included monitoring surveillance cameras, apprehending shoplifters, and ensuring the profitability of the company. Francis J held this role until November 2011.

From November 2011 onwards, Francis worked at Quench USA, Inc. Initially, they served as a Collections Manager, where they dealt with challenging customer issues related to collections while maintaining excellent customer service. Francis J personally managed over 2,000 accounts and led a team of 10 collectors to achieve quarterly goals. Additionally, Francis also held the position of Scheduling Manager during their time at Quench, although specific details about this role were not provided.

Francis J Grillo III pursued their education starting from 2005 to 2007 by attending ITT Technical Institute-Bensalem, where they obtained an Associate's degree in Computer Aided Drafting & Design. Following that, they continued their studies at ITT Technical Institute from 2007 to 2009, achieving a Bachelor of Science (B.S.) degree in Construction Management. In addition to their formal education, Francis J Grillo III obtained certification in OSHA-10 from the U.S. Department of Labor in October 2013.

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Timeline

  • Collections Manager

    November, 2011 - present