Diksha Nirmalkar

Diksha Nirmalkar has a diverse work experience in the IT and recruitment fields. Diksha worked as a Major Incident Management and Infra Support Engineer at Quess GTS, where they assessed and managed incidents, documented incident management processes, and ensured timely resolution within SLA. Prior to that, they were a Senior Service Desk Analyst at Infosys, responsible for troubleshooting technical issues and providing first-level support. Diksha also worked as a Technical Support Specialist at Teleperformance, providing assistance to clients with network and software issues. In addition, Diksha Nirmalkar has experience as a US IT and non-IT recruiter at SGS Consulting, where they helped connect US locals with job opportunities.

Diksha Nirmalkar pursued their education at Chhattisgarh Institute of Technology in Rajnandgaon from 2014 to 2018, where they obtained a Bachelor's degree in Engineering. Their field of study was Electronics and Telecommunications. Additionally, they acquired a certification in Introduction to Cyber Security from Simplilearn in March 2023.