QUEST Claims Solutions
Mickesh Maharaj serves as Managing Director at QUEST Claims Solutions since July 2021, following an extensive tenure at Santam Insurance from June 2010 to August 2021 as Branch Manager. There, Mickesh led operational management, profit centre initiatives, and client retention strategies, handling legal branch operations and claims management processes. Prior experience includes roles at Santam from March 2005 to May 2010 as Branch Manager and Claims Manager, focusing on legal claims, stakeholder management, and project management. Earlier positions at Santam and Guardian National involved claims handling, recoveries, and litigation support. Educational qualifications include a Bachelor's Degree in Law from the University of KwaZulu-Natal and a Senior Management Programme from Stellenbosch University.
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QUEST Claims Solutions
Quest Claims Solutions is a bespoke Insurance recovery and liability company that offers boutique legal services specialising in a complete functional solution to all third-party and recovery, liability and litigation insurance claims. Quest Claims Solutions offers a complete functional solution to all subrogated recovery, liability and litigation insurance claims. From inception of the claim, all information supplied is analysed and utilised by a dedicated team of validators and collators who break- down key components to better understand the viability, feasibility and prospects at every step of the process. Our partnerships with key investigative teams as well as the utilisation of key Living Standards Measure (LSM) ensures that the most accurate information is procured in tracking and tracing liable individuals. Apart from ensuring utilisation of the best investigation and tracing resources available, Quest also prides itself on key relationships established and maintained with various key stakeholders within the industry. Quest’s management team have a plethora of knowledge and insight in the industry, with over 50 years of cumulative experience dealing with insurance claims both from an own damage and subrogated perspective. -OUR SERVICE OFFERING Quest’s leading segmentation model allows for the use of dedicated teams, each with specific service operating processes that ensure the best possible outcome on claims. These include, the Validation and collation of third- party information received to ensure accuracy in the pursuance of the correct liable individuals in motor recovery and litigation claims and a dedicated team of recovery negotiators and subject matter experts dealing with third party insurance companies, brokers and UMA’s in the pursuance of recovering the client’s damages.