In 2009, Nick Salemi began their career as a Store Manager for Team Destroyer, where they managed the Rochester Americans and Rochester Knighthawks stores. From 2010 to 2013, they worked as an Account Executive for the Rochester Americans, where they developed sales plans, achieved outbound call goals, and built and maintained customer relationships.
In 2013, Nick joined Time Warner Cable as a Lead Account Executive, responsible for exceeding sales goals and managing customer accounts. Nick was also involved in training and managing relationships with retail locations. Later, from 2016 to 2018, they worked as a Regional Sales Supervisor for Time Warner Cable, maintaining relationships with Best Buy and Walmart locations and supervising a team of up to 8 employees.
In 2018, Nick joined Delaware North as a Manager I, Player Services, where they directly managed several departments and provided leadership and oversight to employees. Nick also assisted in developing marketing plans and promotions.
From 2016 to 2018, they worked at Charter Communications as a Retail Sales Supervisor, managing multiple retail locations and overseeing a team of Retail Sales Specialists.
In 2021, Nick joined Aristocrat as a Technical Account Manager - CXS Support, where they served as a technical liaison between the company and designated properties. Nick identified opportunities for product utilization and provided expertise in account management.
Currently, Nick is working at Quick Custom Intelligence as a Customer Engagement Manager, and will soon transition to the role of Senior Customer Engagement Manager.
Nick Salemi attended Keuka College from 2007 to 2008, where they earned a Bachelor's degree in Business Management. Prior to that, they studied at Monroe Community College from 2003 to 2006, where they obtained an Associate's degree in Liberal Arts. Additionally, Nick Salemi has obtained various certifications from LinkedIn in areas such as leadership, customer service, problem-solving, and professional development.
March 1, 2023 - present
March, 2022
VP Of Customer Experience (onboarding, Success, Support) at Digitail
Customer Success Manager at Clarivate
Vp, Customer Success at Glean
Product Support Executive at GrowMetrics
Team Manager Client & Investment Monitoring at DWS Group
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