Norberto Colon

Norberto Colon currently serves as the Lead Service Application Business Analyst at QuidelOrtho, a position held since July 2023. Previously, Norberto held the role of Technical Support Manager at PatientPop Inc. from September 2021 to June 2023, leading a 31-member Technical Services Department and successfully developing strategies and processes for alignment with company and customer needs. His experience also includes serving as Technology Solutions Manager at Ardent, where Norberto managed key accounts in the US automotive sector and collaborated on product development. At EyeCare Prime/CooperVision, Norberto progressed through various roles, starting as Account Manager and culminating as Product Support Manager, where Norberto improved customer support functions. Earlier roles included positions at NRG Home Solar, Sutherland Global Services, and Golden Tans, with a focus on sales, marketing, and customer engagement. Norberto earned a BS in Marketing from SUNY Empire State College.