Billy Dobson

Billy Dobson is an experienced IT Service Operations Analyst currently working at Quilter since January 2022, where Billy leads service events within a 24 x 7 IT Service Operation Centre, analyzing service monitoring dashboards to proactively identify and resolve potential issues. Prior experience includes roles at HCL Technologies and SSE plc, where Billy served as a Consultant for IT Operations and a Senior/Lead IT Operations Infrastructure Support Analyst, respectively, ensuring the efficiency of IT infrastructure and supporting various applications. Notable achievements include significant cost savings and improvements in service delivery, demonstrating strong technical skills across a wide range of IT areas including IT security, remote access, and incident management. Billy's educational background includes attendance at Priory School Southsea from 1997 to 2002.