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Christy Kleve

Customer Success Manager at Quokka

Christy Kleve has a diverse work experience spanning multiple industries. Christy is currently employed as a Customer Success Manager at Quokka.io since December 2022. Prior to this, they worked at FRSecure in various roles, starting as an Office Coordinator from September 2018 to February 2019. Christy then progressed to become an Operations Manager from February 2019 to December 2019. Subsequently, they served as an Operations Manager in the Project Management Office (PMO) from January 2020 to August 2020. Christy further advanced their career at FRSecure as a Client Success Manager from September 2020 to March 2022, followed by a promotion to Senior Client Success Manager from March 2022 to June 2022. Lastly, they worked as a Key Account Manager from June 2022 to December 2022.

Before joining FRSecure, Christy Kleve worked at Tierney as a Sales Coordinator from March 2016 to January 2017. Christy also served as a Customer Experience Specialist from an unspecified start date to June 2018, where they prioritized customer satisfaction. Additionally, they worked at Tierney as a Business Office Manager from June 2018 to August 2018.

Christy Kleve's earliest work experience was at Lowes Home Improvement, where they worked as an Installed Sales Coordinator from March 2015 to March 2016.

Christy Kleve completed their Bachelor of Business Management degree from Rasmussen University during the years 2016-2017. Christy'sfield of study was Business Management. Prior to that, they attended the University of Minnesota, where they focused on Linguistics and Theater Arts, although no specific degree was mentioned. Additionally, Christy has obtained various certifications related to Customer Success Management from institutions such as SuccessHACKER and LinkedIn. The certifications include Certified Customer Success Manager (CCSM) Level 1, Engagement Preparation Best Practices for Customer Success Management, Sales: Customer Success, and Customer Success Management Fundamentals. The certifications were obtained between October and December of 2022.

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Timeline

  • Customer Success Manager

    December, 2022 - present

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