Ifunanya Ozim

Product Operations Lead at Quora

Ifunanya Ozim has a diverse work experience spanning various industries and roles. Ifunanya has recently worked at Quora as a Product Operations Lead, where they oversee operations related to product development. Prior to that, they worked as a Product Operations Specialist at Quora, contributing to the successful execution of product strategies.

Before joining Quora, Ifunanya worked at Accenture as a Platform Experience Analyst for Google. In this role, they reviewed and processed potentially sensitive content, ensuring compliance with policies. Ifunanya also provided support to team members and helped them achieve optimal performance.

Ifunanya also gained experience in technical support at eir Ireland, where they served as a Technical Support Analyst. Ifunanya offered expert assistance to customers experiencing difficulties with various products and services. Ifunanya efficiently addressed incoming tickets and utilized tools such as Salesforce, Phoenix, and Jira.

Additionally, Ifunanya has experience in education and teaching. Ifunanya worked as a UN Model Instructor at Dublin City University, organizing activities and debates on global justice and citizenship for talented youth. Ifunanya developed lesson modules and engaged children in creative discussions.

Furthermore, Ifunanya served as a Fundraiser at Oxfam Ireland, engaging with the public to promote the organization's projects and gather support through monthly contributions. Ifunanya effectively communicated Oxfam's positive impact on aid, development, and social justice.

Earlier in their career, Ifunanya held administrative roles at organizations such as NECA and Castle Rock Capital Limited. These positions involved managing communications, providing operational support, and organizing events for business growth and development.

One of their earliest roles was as a Secretary at Emma Lalas Enterprise. Here, they performed office administration tasks, sold company products, and maintained relationships with colleagues and stakeholders.

Overall, Ifunanya Ozim has a well-rounded background that includes product operations, technical support, education, fundraising, and administrative responsibilities.

Ifunanya Ozim completed their Bachelor of Science (B.Sc.) in International Law and Diplomacy from Babcock University, where they studied from 2012 to 2016. Following this, they pursued a Master of Arts (MA) in Peace and Development Studies from the University of Limerick, which they completed from 2018 to 2020.

In addition to their formal education, Ifunanya has obtained several certifications. In 2019, they received the certification for "Caring for Children Moving Alone: Protecting Unaccompanied and Separated Children" from the University of Strathclyde. Ifunanya also obtained the certification for "Unleash Your Potential: Global Citizenship" from the University of Bristol in the same year.

More recently, in 2021, Ifunanya earned the certification of "Certified Digital Marketing Professional" from the Digital Marketing Institute. Ifunanya also obtained certifications in "Building a Digital Market via Websites and Email," "Embracing the Digital Opportunity," "Social Media and Social Selling," and "Creating Ads & Ad Groups" from Skillsoft. Additionally, they received the certification for "The Fundamentals of Digital Marketing" from Google Digital Garage.

Ifunanya is also affiliated with professional organizations and holds memberships. Ifunanya is an Associate Member of the Chartered Institute of Arbitrators Nigeria Branch and a Member of the Lagos Court of Arbitration. Furthermore, they are a Student Member of the Nigerian Society of International Law.

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